If a payout has not arrived in your PayPal account, this can have various reasons:

Does your MOBROG email address match the one in your PayPal account? This is absolutely necessary for the payment. If this is not the case, you can add your other email address to PayPal within 30 days. Then the payout is triggered.

Sometimes the payout still needs to be accepted by you. Please log into your PayPal account and check whether there are any withdrawals that you have yet to accept.

If your email address is the same in both accounts and your payout still hasn't arrived after two hours, send us a short message and we'll be happy to review your case.